{"title":"Business \u0026 Economics--Total Quality Management","description":null,"products":[{"product_id":"the-asq-certified-six-sigma-green-belt-handbook","title":"The ASQ Certified Six Sigma Green Belt Handbook","description":"This handbook is designed to help candidates preparing for the ASQ Six Sigma Green Belt certification exam. Meant for those who already understand the basic concepts of reducing variation and improving processes, it also serves as a helpful reference to the appropriate materials needed to conduct successful Green Belt projects. The layout of the handbook is mapped to the 2022 version of ASQ's Body of Knowledge (BoK). This revised edition includes new information about: - SMART goals, key process indicators, Takt time, just-in-time processes, and spaghetti diagrams - The Kano model, risk management, business continuity planning, SWOT analysis, and RACI charts - Data collection plans and quality checks - Gap analysis, 5 Whys analysis, and fault tree analysis - Maintaining quality improvements - Document control, audits, training plans, the PDCA cycle, Andon, and Jidoka system\u003cdiv style=\"display:none\"\u003eISBN-10: 1636940293\u003cbr\u003eISBN-13: 9781636940298\u003cbr\u003eAuthor: Munro, Roderick A., Ramu, Govindarajan, Zrymiak, Daniel J.\u003cbr\u003ePublisher: ASQ Quality Press\u003cbr\u003e\n\u003c\/div\u003e","brand":"ASQ Quality Press","offers":[{"title":"HardCover (Jun 2022)","offer_id":45657555140805,"sku":"9781636940298","price":150.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0708\/6414\/2533\/files\/9781636940298.jpg?v=1768892569"},{"product_id":"lean-turnaround-pb","title":"Lean Turnaround (Pb)","description":"THE C-LEVEL GUIDE TO SUCCEEDING WITH LEAN\u003cp\u003e\u003ci\u003e\"With 30 years of accumulated experience, Art Byrne is one of the rare few people who can speak with authority about the pitfalls of fi nancial measurement systems, the importance of respect for people, the power of Lean in the marketplace, and the leverage from organizing people around value streams. When he writes 'Go to the Gemba and Run Your Kaizen, ' we must take heed.\"\u003c\/i\u003e -- MASAAKI IMAI, bestselling author of \u003cb\u003eKaizen\u003c\/b\u003e and \u003cb\u003eGemba Kaizen\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003e\u003ci\u003e\"In this wonderful and important book, Byrne shows us that Lean management, understood and practiced correctly, consistently delivers spectacular results.\"\u003c\/i\u003e -- BOB EMILIANI, author, \u003cb\u003e\u003ci\u003eBetter Thinking, Better Results\u003c\/i\u003e\u003c\/b\u003e, and Professor, Connecticut State University\u003c\/p\u003e\u003cp\u003e\u003ci\u003e\"A compelling picture of how Lean techniques and attitudes enable CEOs and senior executives to create a culture for transforming a company and putting it on a highperformance path.\"\u003c\/i\u003e -- JERRY J. 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KAPLAN, MD, Chairman and CEO of the Virginia Mason Health System\u003c\/p\u003eLean isn't just for manufacturing anymore . . .\u003cp\u003eFew business leaders in the world have applied Lean strategy as successfully as Art Byrne has--and none has the ability to explain how to do it with such succinctness and clarity.\u003c\/p\u003e\u003cp\u003eFamous for turning around the wire management company Wiremold, where he rethought every aspect of operations from the customer's standpoint--and got everyone else in the company to do likewise--Byrne has successfully implemented Lean strategies in more than 30 companies in 14 different countries.\u003c\/p\u003e\u003cp\u003eIn \u003ci\u003eThe Lean Turnaround\u003c\/i\u003e, this legendary business leader shares everything he has learned during his remarkable career and shows how anyone can achieve similar results. His primary message is this: Lean strategy isn't just for manufacturing. 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Mike Rother explains why typical companies fail to understand the core of lean and make limited progress--and what it takes to make it a real part of your culture.\"\u003cbr\u003e--Jeffrey K. Liker, bestselling author of \u003ci\u003eThe Toyota Way\u003c\/i\u003e\u003c\/b\u003e\u003cp\u003e\"[\u003ci\u003eToyota Kata\u003c\/i\u003e is] one of the stepping stones that will usher in a new era of management thinking.\"\u003cbr\u003e--The Systems Thinker\u003c\/p\u003e\u003cp\u003e\"How any organization in any industry can progress from old-fashioned management by results to a strikingly different and better way.\"\u003cbr\u003e--James P. 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