Business & Economics – Consumer Behavior – General

Browse by Category

All Products

The Miracle Hour: Predictable Sales in an Hour a Day
The Miracle Hour: Predictable Sales in an Hour a Day
Kelly Roach
$18.99
The Overspent American
The Overspent American
Juliet B. Schor
$16.99
Blueprint for Customer Obsession
Blueprint for Customer Obsession
B. A. Marbue Brown
$22.49 $21.37
The Jolt Effect: How High Performers Overcome Customer Indecision
The Jolt Effect: How High Performers Overcome Customer Indecision
Matthew Dixon
$31.00
Customer Service Training 101: Quick and Easy Techniques That Get Great Results
Customer Service Training 101: Quick and Easy Techniques That Get Great Results
Renee Evenson
$26.99
Pre-Suasion: A Revolutionary Way to Influence and Persuade
Pre-Suasion: A Revolutionary Way to Influence and Persuade
Robert Cialdini
$21.99 $20.89
The Rules That Make Us: How Culture Shapes the Way We Act, Think, Believe, and Buy
The Rules That Make Us: How Culture Shapes the Way We Act, Think, Believe, and Buy
Oliver Sweet
$30.00 $28.50
The Seven Pillars of Customer Success: A Proven Framework to Drive Impactful Client Outcomes for Your Company
The Seven Pillars of Customer Success: A Proven Framework to Drive Impactful Client Outcomes for Your Company
Wayne McCulloch
$28.99
Strategic Marketing Management - The Framework, 10th Edition
Strategic Marketing Management - The Framework, 10th Edition
Alexander Chernev
$59.95
The Customer Service Survival Kit: What to Say to Defuse Even the Worst Customer Situations
The Customer Service Survival Kit: What to Say to Defuse Even the Worst Customer Situations
Richard Gallagher
$18.99
The Winner's Curse: Behavioral Economics Anomalies, Then and Now
The Winner's Curse: Behavioral Economics Anomalies, Then and Now
Richard H. Thaler
$30.00
Swiftynomics: How Women MasterMind and Redefine Our Economy
Swiftynomics: How Women MasterMind and Redefine Our Economy
Misty L. Heggeness
$26.95
Like: The Button That Changed the World
Like: The Button That Changed the World
Martin Reeves
$32.00 $30.40
American Bulk: Essays on Excess
American Bulk: Essays on Excess
Emily Mester
$17.99 $17.09
This Is Marketing: You Can't Be Seen Until You Learn to See
This Is Marketing: You Can't Be Seen Until You Learn to See
Seth Godin
$27.00
Invisible Influence: The Hidden Forces That Shape Behavior
Invisible Influence: The Hidden Forces That Shape Behavior
Jonah Berger
$17.99 $17.09
The Age of Surveillance Capitalism: The Fight for a Human Future at the New Frontier of Power
The Age of Surveillance Capitalism: The Fight for a Human Future at the New Frontier of Power
Shoshana Zuboff
$24.99 $23.74
Hoodwinked: How Marketers Use the Same Tactics as Cults
Hoodwinked: How Marketers Use the Same Tactics as Cults
Mara Einstein
$28.95
Generation AI: Why Generation Alpha and the Age of AI Will Change Everything
Generation AI: Why Generation Alpha and the Age of AI Will Change Everything
Matt Britton
$30.00 $28.50
Alchemy: The Dark Art and Curious Science of Creating Magic in Brands, Business, and Life
Alchemy: The Dark Art and Curious Science of Creating Magic in Brands, Business, and Life
Rory Sutherland
$19.99
Contagious: Why Things Catch on
Contagious: Why Things Catch on
Jonah Berger
$18.99 $18.04
Influence: The Psychology of Persuasion
Influence: The Psychology of Persuasion
Robert B. Cialdini
$35.00 $33.25
Obviously Awesome: How to Nail Product Positioning so Customers Get It, Buy It, Love It
Obviously Awesome: How to Nail Product Positioning so Customers Get It, Buy It, Love It
April Dunford
$15.95 $15.15
The Psychology of Selling: How to Sell More, Easier, and Faster Than You Ever Thought Possible
The Psychology of Selling: How to Sell More, Easier, and Faster Than You Ever Thought Possible
Brian Tracy
$19.99
Exactly What to Say: For Real Estate Agents
Exactly What to Say: For Real Estate Agents
Phil M. Jones
$14.99
Predictably Irrational, Revised and Expanded Edition: The Hidden Forces That Shape Our Decisions
Predictably Irrational, Revised and Expanded Edition: The Hidden Forces That Shape Our Decisions
Dan Ariely
$19.99
Laws of UX: Using Psychology to Design Better Products & Services
Laws of UX: Using Psychology to Design Better Products & Services
Jon Yablonski
$55.99
Proactive Selling: Control the Process--Win the Sale
Proactive Selling: Control the Process--Win the Sale
William Miller
$22.99